Course: Commercial communication

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Course title Commercial communication
Course code KFL/KOKS
Organizational form of instruction Seminary
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 3
Language of instruction Czech, English, German, Russian
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Voříšková Jana, Mgr. Doktor der Philosophie
Course content
The development of oral and written expression in the field of business communication, expansion and deepening of terminology from a contrastive point of view, as well as methods, forms and means of modern communication and its main principles. Business negotiation training in preparation for the compulsory internship.

Learning activities and teaching methods
  • Contact hours - 26 hours per semester
  • Preparation for an examination (30-60) - 52 hours per semester
prerequisite
Knowledge
to characterize the administrative functional style
to distinguish a private and business letter
to list the formalities of a business letter
to distinguish the official and unofficial communication situation
to list examples of administrative functional style units
Skills
to discuss and argue
to build an administrative style text text structure
to present themselves in the official communication situation
to compile the basic documents for the interview (structured curriculum vitae, motivation letter)
to use modern communication tools
Competences
N/A
N/A
N/A
N/A
N/A
learning outcomes
Knowledge
to distinguish between different ways of business communication
to characterize the ways and forms of communication in the commercial sphere
to list the formal principles of business communication
to list and identify the individual components of business communications
to compare business communications in Czech and studied languages and identify stylistic and formal differences
Skills
to use instructively lexicographic manuals for commercial communication purposes
to analyze the content and structure of sample business communications
to explain and apply terminology from the field of communication in the commercial sphere
to recognize or correct shortcomings in commercial communications
to create your own texts for communication in the commercial sphere in the studied languages
Competences
N/A
N/A
N/A
teaching methods
Knowledge
Practicum
Textual studies
Skills
Practicum
Skills demonstration
Textual studies
Competences
Practicum
Textual studies
assessment methods
Knowledge
Combined exam
Skills
Combined exam
Competences
Combined exam
Recommended literature
  • Buscha, Anne; Linthout, Gisela. Geschäftskommunikation : Verhandlungssprache : Wortschatz, Sprechfertigkeitsübungen und ausgewählte Grammatik für Deutsch als Geschäfts- und Verhandlungssprache. 1. Aufl. Ismaning : Hueber, 2007. ISBN 978-3-19-091598-9.
  • Eismann, Volker. Wirtschafts-Kommunikation Deutsch : Lehrbuch 1. 1. Aufl. München : Klett-Langenscheidt, 2013. ISBN 978-3-12-606186-5.
  • Hering, Axel; Matussek, Magdalena. Geschäftskommunikation - Besser schreiben. Kursbuch. Ismaning, 2007.
  • HERINGER, H. J.:. Interkulturelle Kommunikation. UTB, 2004. ISBN 3-8252-2550-X.
  • Křivohlavý, Jaro. Hořet, ale nevyhořet. Druhé, přepracované vydání, v KNA první. 2012. ISBN 978-80-7195-573-3.
  • Přikrylová, Jana. Moderní marketingová komunikace. 2., zcela přepracované vydání. 2019. ISBN 978-80-271-0787-2.
  • Semerádová, Tereza; Weinlich, Petr. Marketing na Facebooku a Instagramu : využijte naplno organický dosah i sponzorované příspěvky. 1. vydání. 2019. ISBN 978-80-251-4959-1.
  • Stanton, A. J.; Wood, L.R. Longman commercial communication : an intermediate in english for commercial correspondence and practice : students' book. Essex : Longman, 1997. ISBN 0-582-85273-0.
  • VYMĚTAL, Štěpán. Krizová komunikace: a komunikace rizika.. Praha: Grada, 2009. ISBN 978-80-247-2510-9.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester