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Lecturer(s)
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Henzelová Romana, Mgr. Ph.D.
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Course content
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The course aims to improve students´ business correspondence writing, lending, banking and insurance. Students will acquire methods and forms of modern communication and main principles of correct business communication, in own business sphere and between business partners. Source of specific competences is especially analysis of didactically modified and authentic business correspondence texts, correction and auto-correction of students´ works.
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Learning activities and teaching methods
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Collaborative instruction, Individual study, Students' self-study, Textual studies, Seminar
- Contact hours
- 26 hours per semester
- Presentation preparation (report in a foreign language) (10-15)
- 10 hours per semester
- Undergraduate study programme term essay (20-40)
- 16 hours per semester
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| prerequisite |
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| Knowledge |
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| to distinguish different forms of business correspondence |
| to characterize in German the different forms of business correspondence |
| to list the formal principles of writing business letters in German |
| to list and identify individual parts of a German written business letter |
| to compare Czech-written and German-written business letter and identify stylistic and formal differences |
| Skills |
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| to communicate in B2 at B2 level |
| to compile your own business letter in accordance with the formal principles of each type of business letter |
| to use lexicographical manuals when writing business letters in German |
| to recognize, correct and, if necessary, to reformulate language and content errors in written speech |
| to compile your own written statement in accordance with the content of the various types of business letters |
| to analyze the content and structure of sample business letters in German |
| Competences |
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| N/A |
| N/A |
| N/A |
| N/A |
| N/A |
| learning outcomes |
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| Knowledge |
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| to describe in German the specifics of each commercial form |
| to describe the content structure of the different forms of business correspondence in German |
| to explain the key terms used in business communication (especially in emails and letters) |
| to characterize content and formally the individual components of a German written business letter |
| to assign appropriate equivalent terms and steady turnarounds in Czech and German business correspondence |
| Skills |
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| on the basis of an analysis of the content structure to compile business letters in German language, in accordance with all the formal principles of each type of business letter |
| to apply the principles of working with lexicographical manuals, portfolio and verification by means of an Internet search for writing business letters in German |
| to analyze its own communications of the administrative functional style and perform the autocorectory based on the acquired knowledge |
| to analyze the content and structure of both sample and authentic business letters |
| to identify language and content deficiencies in communications created by other authors and to design their own solutions based on acquired knowledge |
| to take into account the stylistic specifics for the administrative functional style in building their own communications |
| Competences |
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| N/A |
| N/A |
| N/A |
| N/A |
| teaching methods |
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| Knowledge |
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| Seminar |
| Textual studies |
| Collaborative instruction |
| Self-study of literature |
| Individual study |
| Skills |
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| Seminar |
| Textual studies |
| Discussion |
| Collaborative instruction |
| Skills demonstration |
| Individual study |
| Competences |
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| Seminar |
| Textual studies |
| Discussion |
| Collaborative instruction |
| Individual study |
| assessment methods |
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| Knowledge |
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| Test |
| Portfolio |
| Individual presentation at a seminar |
| Continuous assessment |
| Self-evaluation |
| Skills |
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| Test |
| Portfolio |
| Skills demonstration during practicum |
| Continuous assessment |
| Self-evaluation |
| Individual presentation at a seminar |
| Competences |
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| Test |
| Skills demonstration during practicum |
| Continuous assessment |
| Self-evaluation |
| Individual presentation at a seminar |
| Portfolio |
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Recommended literature
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Buscha, Anne; Linthout, Gisela. Geschäftskommunikation - Verhandlungssprache. Ismaning, 2007.
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Dudenredaktion. Briefe gut und richtig schreiben. Mannheim, 2006.
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Dudenredaktion. Moderne Geschäftsbriefe -leicht gemacht. Mannheim, 2008.
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Dynda, Antonín; Dyndová, Eva. Česko-německá obchodní korespondence. Praha, 1997.
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Hering, Axel; Matussek, Magdalena. Geschäftskommunikation - Besser telefonieren. Kursbuch. Ismaning, 2008.
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Höppnerová, Věra; Matěnová, Jarmila; Gelnarová, Zuzana. Obchodujeme německy. 1. vyd. Praha : Ekopress, 2004. ISBN 80-86119-86-6.
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SACHS, Rudolf. Deutsche Handelskorrepondenz. Der Schriftwechsel in Export und Import.. Ismaning: Max Hueber Verlag, 2001. ISBN 3-19-001662-3.
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