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Lecturer(s)
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Bochníčková Ivana, Mgr. PhD.
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Černá Petra, Ph.D.
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Course content
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The course deals with written business communication and the functional development of language skills is linked to this. Particular attention is paid to punctuation and further practice and consolidation of professional vocabulary and basic structures. The course also introduces important business documents and introduces communication practices in today's corporate environment. Students practice writing letters and emails during seminars and at home in the form of homework assignments. Types of communication practiced: Business inquiries Orders Complaints, complaints Inquiries directed to the banking and insurance industries CVs and cover letters Social correspondence
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Learning activities and teaching methods
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- Preparation for formative assessments (2-20)
- 20 hours per semester
- Contact hours
- 26 hours per semester
- Preparation for comprehensive test (10-40)
- 32 hours per semester
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| prerequisite |
|---|
| Knowledge |
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| use English at the B2 level according to CEFR |
| identify the basic morphological and syntactic categories of English |
| characterize functional styles |
| use the basic business terms |
| identify main features of business style |
| Skills |
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| use specialized skills at B2 level according to CEFR |
| translate basic business correspondence documents |
| summarize the content of an English specialized text and identify its main ideas |
| identify basic morphological and syntactic phenomena in the English text |
| identify collocations typical for business style |
| Competences |
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| N/A |
| N/A |
| N/A |
| N/A |
| learning outcomes |
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| Knowledge |
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| use English at the B2+ level according to CEFR |
| characterize a set of documents making up business correspondence |
| evaluate the functions of business correspondence from the information, language, documentation, formal and social point of view |
| use the standard for the formal characteristics of business corresppondence |
| categorize documents from the point of view of formal and non-formal processing and content |
| Skills |
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| demonstrate on various tasks the enhancement of language skills at B2+ level according to CEFR |
| adequately apply the knowledge of business writing standards |
| correctly use the adress of the sender and addressee, date, etc. |
| adequately use the address and final greetings in business letters |
| independently create documents related to the conclusion of a business contract, such as inquiry, enquiry, offer, order, order confirmation and rejection |
| Competences |
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| N/A |
| N/A |
| N/A |
| teaching methods |
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| Knowledge |
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| Seminar |
| E-learning |
| Textual studies |
| Cooperative instruction |
| Skills |
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| Skills demonstration |
| Cooperative instruction |
| E-learning |
| Students' portfolio |
| Competences |
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| Seminar |
| Practicum |
| Skills demonstration |
| assessment methods |
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| Knowledge |
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| Test |
| Continuous assessment |
| Skills |
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| Skills demonstration during practicum |
| Continuous assessment |
| Test |
| Competences |
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| Skills demonstration during practicum |
| Test |
| Continuous assessment |
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Recommended literature
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Ashley, A. A handbook of commercial correspondence. New Edition: Oxford University Press, 2009. ISBN 978-0-19-457213-2.
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Ashley, A. Oxford handbook of commercial correspondence. 1st pub. Oxford : Oxford University Press, 2003. ISBN 0-19-457213-7.
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Baddock, Barry; Vrobel, Susie. Business English : 10 000 slovíček v 80 tématech. 1. vyd. Praha : Grada, 2009. ISBN 978-80-247-2552-9.
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Haines, Simon; Nettle, Mark,; Hewings, Martin. Advanced grammar in use : supplementary exercises : with answers. Cambridge : Cambridge University Press, 2007. ISBN 978-0-521-78807-6.
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Jones, Leo; Alexander, Richard. New international business English : communication skills in English for business purposes : student's book. Cambridge : Cambridge University Press, 2003. ISBN 0-521-53173-X.
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Wallwork, Adrian. Email and commercial correspondence : a guide to professional English. 2014. ISBN 978-1-4939-0634-5.
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