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Lecturer(s)
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Saudková Zdena, PhDr. Ph.D.
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Babková Sylva, doc. Mgr. et Mgr. Ph.D.
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Course content
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Week 1-2 Basic components of business letters, envelopes Week 3 Types of business letters: demand, offer, order, delivery of correspondence concerning the letter, payment, references, delayed deliveries, complaints, reminders and challenges, the application for an internship, a job, fairs, exhibitions, etc. Week 4 Demand (introduction, vocabulary, phraseology, model letters). Offer (in response to demand, supply provoked client spontaneous offer, printed advertisements, circulars) Week 5 Orders- reply to the offer, order confirmation, confirmation of order receipt Week 6 Correspondence relating to supplies (labels, shipment of goods, invoices, account statements, debit note, credit note) Week 7 Continuous Test Week 8 Payment - confirmation of receipt and release of payment, a confirmation of receipt. Week 9 Commercial references (requests for references, the response) Week 10 Correspondence relating to late delivery (model letters) Week 11 Final test Week 12 Final evaluation of the sample documents Week 13 Final evaluation of the sample documents
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Learning activities and teaching methods
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- Undergraduate study programme term essay (20-40)
- 30 hours per semester
- Contact hours
- 26 hours per semester
- Preparation for comprehensive test (10-40)
- 22 hours per semester
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| prerequisite |
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| Knowledge |
|---|
| have a knowledge of French at level B2 according to SERR |
| be familiar with the basic morphological and syntactic categories of the French language |
| to orientate in the main processes of French word formation |
| understand the basic specifics of professional French focused on business, trade and services |
| to orientate in functional styles |
| Skills |
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| have a knowledge of French at level B2 according to SERR |
| Understand the content of written documents |
| Identify basic morphosyntactic phenomena |
| Identify individual functional styles |
| Summarize the content of a written document |
| Competences |
|---|
| N/A |
| N/A |
| N/A |
| používá s porozuměním odborný jazyk |
| learning outcomes |
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| Knowledge |
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| have a knowledge of French at level B2 according to SERR |
| learn the basic rules of French correspondence |
| recognize individual types of business correspondence (request, complaint, offer, order) |
| characterize individual types of business correspondence |
| have knowledge of the opening and closing phrases of a business letter |
| Skills |
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| have a knowledge of French at level B2 according to SERR |
| apply the rules of French correspondence effectively |
| state the introductory and concluding wordings correctly |
| analyze business letter |
| formulate a separate reply to the business letter |
| Competences |
|---|
| N/A |
| N/A |
| uses understanding language |
| teaching methods |
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| Knowledge |
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| Practicum |
| Textual studies |
| Students' portfolio |
| Skills |
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| Collaborative instruction |
| Seminar |
| používá s porozuměním odborný jazyk |
| Competences |
|---|
| Collaborative instruction |
| Seminar |
| používá s porozuměním odborný jazyk |
| assessment methods |
|---|
| Knowledge |
|---|
| Test |
| Skills demonstration during practicum |
| Continuous assessment |
| používá s porozuměním odborný jazyk |
| Skills |
|---|
| Test |
| Skills demonstration during practicum |
| Peer evaluation of students |
| používá s porozuměním odborný jazyk |
| Competences |
|---|
| Test |
| Continuous assessment |
| uses understanding language |
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Recommended literature
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Bas, L.; Hesnard, C. La correspondance commerciale française. Paris : Nathan, 1994. ISBN 2-09-182419-4.
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Sachs, Rudolf; Pohorská, Renata. Francouzská obchodní korespondence = Correspondance commerciale. Plzeň : Fraus, 1999. ISBN 80-85784-84-X.
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