Course: Contact work

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Course title Contact work
Course code KSS/KOP
Organizational form of instruction Lecture + Seminary
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 2
Language of instruction Czech
Status of course unspecified
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Bulín Ondřej, Mgr. Ph.D.
Course content
1. Introduction to the issue, communication of graduation requirements and mutual expectations 2. Principles of professional relationship between social worker and client and role conflicts 3. Reflection on setting the boundaries of intervention and cooperation with the client on model situations 4. Critical reflection on the example of the code of ethics of social workers in the field of contact work and the possibilities of its application 5. Contact work in the context of low threshold services 6. Field work with homeless people 7. Outreach work with substance users 8. Field work with sex workers 9. Work in low threshold facilities for children and youth 10. Social investigation (process, phases and methods) 11. Deprivation (process, forms and types) 12. Discussion of discrimination issues 13. Final reflection on the course content

Learning activities and teaching methods
  • Contact hours - 26 hours per semester
  • Undergraduate study programme term essay (20-40) - 26 hours per semester
prerequisite
Knowledge
recognize the diversity of approaches in social work
describe and explain the basic dilemma in social work
Skills
use the basic terminology of the filed
learning outcomes
Knowledge
explain the principles of creating a professional relationship between a social worker and a client
explain the risks of contact work
describe the specifics of contact work in the context of low-threshold services
Skills
apply the principles of creating a professional relationship between a social worker and a client
set the boundaries of an intervention
respect their clients, and strive for equal relations between people without any discrimination
teaching methods
Knowledge
Lecture
Seminar
Discussion
Task-based study method
Self-study of literature
Students' portfolio
assessment methods
Test
Recommended literature
  • Cooper, Frank. Professional boundaries in social work and social care : a practical guide to understanding, maintaining and managing your professional boundaries. First published. 2012. ISBN 978-1-84905-215-3.
  • Klepáčková, Olga. Sociální práce na příkladech z praxe. Praha: Grada, 2022. ISBN 978-80-271-3074-0.
  • Kopřiva, Karel. Lidský vztah jako součást profese. Praha : Portál, 2006. ISBN 80-7367-181-6.
  • Schmidbauer, Wolfgang. Syndrom pomocníka : [podněty pro duševní hygienu v pomáhajících profesích]. Vyd. 1. Praha : Portál, 2008. ISBN 978-80-7367-369-7.
  • Wedlichová, Iva. Terénní sociální práce v praxi. U?sti? nad Labem: UJEP, 2008.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester