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Lecturer(s)
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Markvartová Jitka, doc. PhDr. CSc.
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Fišerová Petra, PhDr. et PaedDr. Ph.D.
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Malá Dagmar, doc. Mgr. Ph.D.
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Bouda Antonín, PhDr. Mgr. Ph.D.
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Course content
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1. Characteristics of terms relating to crisis intervention - crisis and crisis situation or emergency, emergency situation ... 2. Crisis in human life 3. Conflict situation, the response to the conflict, successful conflict management 4. Crisis as a special type of difficult life situations 5. Triggering crisis, specificity crisis situations, types, and during the crisis, 6. The behavior of the crisis, crisis response, techniques of coping with crisis situations 7. Crisis intervention, principles of working with people in crisis, ethical aspects of crisis intervention 8. Principles and objectives of crisis intervention 9. Basic phases of crisis intervention 10. Social support in crisis, crisis intervention facility, informal assistance in crisis 11. Social-psychological characteristics of a crisis worker. 12. Analysis of case studies from practice and communication skills
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Learning activities and teaching methods
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- Preparation for comprehensive test (10-40)
- 20 hours per semester
- Presentation preparation (report) (1-10)
- 5 hours per semester
- Presentation preparation (report) (1-10)
- 10 hours per semester
- Preparation for comprehensive test (10-40)
- 30 hours per semester
- Contact hours
- 26 hours per semester
- Contact hours
- 8 hours per semester
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| prerequisite |
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| Knowledge |
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| Knowledge from social psychology, personality psychology, developmental psychology and psychopathology. |
| learning outcomes |
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| define a crisis situation to diagnose the type and form of crisis intervention to assess the behavior of people in a crisis situation to respect the ethical aspects of crisis intervention |
| Skills |
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| apply the lessons learned to practice solving conflicting situations to provide social support in the crisis |
| Competences |
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| N/A |
| N/A |
| teaching methods |
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| Knowledge |
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| Lecture supplemented with a discussion |
| Self-study of literature |
| Individual study |
| Students' portfolio |
| One-to-One tutorial |
| Skills |
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| Interactive lecture |
| Cooperative instruction |
| Self-study of literature |
| Competences |
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| Self-study of literature |
| Cooperative instruction |
| Discussion |
| assessment methods |
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| Knowledge |
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| Test |
| Individual presentation at a seminar |
| Skills |
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| Test |
| Individual presentation at a seminar |
| Continuous assessment |
| Competences |
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| Self-evaluation |
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Recommended literature
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HELLUS, Z. Dítě v osobnostním pojetí : obrat k dítěti jako výzva a úkol pro učitele i rodiče. Praha : Portál, 2004. ISBN 80-7178-888-0.
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KAST, V. Krize a tvořivý přístup k ní : typy životních krizí, jejich dynamika a možnosti krizové intervence. Vyd. 1. Praha : Portál, 2000. ISBN 80-7178-365-X.
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Špatenková, Naděžda. Krize a krizová intervence. Vydání 1. 2017. ISBN 978-80-247-5327-0.
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Špatenková, Naděžda. Krizová intervence pro praxi. Praha : Grada, 2011. ISBN 978-80-247-2624-3.
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VODÁČKOVÁ, D. Krizová intervence. 1. vyd. Praha : Portál, 2002. ISBN 80-7178-696-9.
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Vymětal, Štěpán. Krizová komunikace a komunikace rizika. Vyd. 1. Praha : Grada, 2009. ISBN 978-80-247-2510-9.
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Zvírotský, Michal. Příběh školní šikany. Karolinum, 2021.
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