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Lecturer(s)
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Tesařová Jaroslava, Mgr. Ph.D.
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Course content
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Business correspondence - business letters and basic types of business letters: a Letter of Request, reply to the Letter of Request, Letter of Offer, reply to the Letter of Offer, purchase contract (agreement), supplement to agreement, change of agreement, quality/quantity complaint and quality/quantity complaint report, complaint handling, breach of contract (breach of terms of contract).
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Learning activities and teaching methods
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Collaborative instruction, Students' self-study, Seminar
- Contact hours
- 26 hours per semester
- Preparation for comprehensive test (10-40)
- 15 hours per semester
- Presentation preparation (report in a foreign language) (10-15)
- 11 hours per semester
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| prerequisite |
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| Knowledge |
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| A student is supposed to have knowledge of German at the B2 level of The Common European Framework of Reference for Languages. |
| learning outcomes |
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| Students acquire the fundamental written communication skills that will allow them to express their ideas effectively and efficiently, thereby preparing them for the demands of the business workplace. They are able to produce various business letters and projects. They master the techniques for persuasive argumentation in the given filed. |
| teaching methods |
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| Seminar |
| Collaborative instruction |
| Self-study of literature |
| assessment methods |
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| Test |
| Individual presentation at a seminar |
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Recommended literature
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BAMBACH-HORST, Eva. Briefe und E-Mails gut und richtig schreiben : Geschäfts- und Privatkorrespondenz verständlich und korrekt formulieren. Mannheim: Dudenverlag, 2013. ISBN 978-3-411-74302-5.
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DUDEN. Briefe gut und richtig schreiben. Mannheim : Dudenverlag, 2006. ISBN 3-411-05564-2.
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SACHS, Rudolf. Deutsche Handelskorrepondenz. Der Schriftwechsel in Export und Import.. Ismaning: Max Hueber Verlag, 2001. ISBN 3-19-001662-3.
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