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Lecturer(s)
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Zeman Petr, Ing. Ph.D.
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Mráz Jiří, prof. Ing. Ph.D.
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Course content
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Basic principles of process management and controlling Phases of controlling Metrics, Standards, KPI, SLA, Benchmarking Types and approaches to measurements Comparing performance against goals Gap analysis Process improvement Controlling in practice - Manufacturing, Logistics, Services, Commerce, IT Software support of controlling, dashboards, reporting
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Learning activities and teaching methods
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Students' self-study, Lecture, Practicum
- Preparation for an examination (30-60)
- 35 hours per semester
- Contact hours
- 26 hours per semester
- Preparation for comprehensive test (10-40)
- 20 hours per semester
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| prerequisite |
|---|
| Knowledge |
|---|
| To be knowledgeable in basic company´s architecture. |
| Apply knowledge of business information systems by monitoring of business processes. |
| Skills |
|---|
| none |
| Competences |
|---|
| N/A |
| learning outcomes |
|---|
| Knowledge |
|---|
| To define performance characteristics of business processes. |
| To specify proceedings of planned performance parameters achievement monitoring. |
| To reproduce the outcomes of the controlling activities. |
| Skills |
|---|
| To implement operational strategic goals into business processes. |
| To deduce performance drivers at the process level. |
| To report development of performance indicators in processes. |
| Competences |
|---|
| N/A |
| N/A |
| teaching methods |
|---|
| Knowledge |
|---|
| Lecture with visual aids |
| Seminar classes |
| Self-study of literature |
| Skills |
|---|
| Lecture with visual aids |
| Lecture supplemented with a discussion |
| Skills demonstration |
| Group discussion |
| Competences |
|---|
| Lecture with visual aids |
| Lecture supplemented with a discussion |
| Self-study of literature |
| Seminar classes |
| assessment methods |
|---|
| Knowledge |
|---|
| Combined exam |
| Test |
| Skills |
|---|
| Written exam |
| Competences |
|---|
| Written exam |
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Recommended literature
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BECKER, Jorg, KUGELER, Martin, ROSEMANN Michael. Process Management. Springer Verlag, 2011. ISBN 978-3-642-42317-8.
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Eschenbach, Rolf. Controlling. Vyd. 2. Praha : ASPI, 2004. ISBN 80-7357-035-1.
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Horváth, Péter. Nová koncepce controllingu : cesta k účinnému controllingu. Praha : Profess Consulting, 2004. ISBN 80-7259-002-2.
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Chmelár, Michal. Reporting v Power BI, PowerPivot a jazyk DAX. Prvé vydanie. 2018. ISBN 978-80-973078-0-6.
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JESTON, John, NELIS, Johan. Management by Process. Oxford: Elsevier Linacre House, 2008. ISBN 978-0-7506-8761-4.
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Petřík, Tomáš. Procesní a hodnotové řízení firem a organizací - nákladová technika a komplexní manažerská metoda : ABC/ABM (Activity-based costing/Activity-based management). Praha : Linde, 2007. ISBN 978-80-7201-648-8.
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POPESKO, Boris. Moderní metody řízení nákladů. Praha: Grada Publishing, 2016. ISBN 978-80-247-5773-5.
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ŘEPA, Václav. Procesně řízená organizace. Praha: Grada Publishing, 2012. ISBN 978-80-247-4.
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Šoljaková, Libuše. Manažerské účetnictví pro strategické řízení. Praha : Management Press, 2003. ISBN 80-7261-087-2.
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