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Lecturer(s)
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Zeman Petr, Ing. Ph.D.
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Hronek Vladimír, doc. Ing. Ph.D.
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Course content
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Introduction, process management, operational management, innovation Types of processes, process modeling Performance management processes Production processes and their characteristics Calculation in the manufacturing process Cost calculation method ABC/ABM, value added Quality management standards and tools Statistical methods in quality management Quality planning in preparation for new products. The effectiveness of the quality management Business Process Management - basic methods Business Process Management - advanced methods Controlling production. Software support processes
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Learning activities and teaching methods
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Interactive lecture, Students' portfolio, Textual studies, Practicum
- Preparation for an examination (30-60)
- 43 hours per semester
- Contact hours
- 52 hours per semester
- Graduate study programme term essay (40-50)
- 40 hours per semester
- Preparation for comprehensive test (10-40)
- 20 hours per semester
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| prerequisite |
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| Knowledge |
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| The knowledge of subject presented in courses Business Administration and Management (KPM/PE1, KPM/PE2 and KPM/ZM). |
| Able to utilize basic statistical methods. |
| Skills |
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| Independently search, sort, analyze and critically interpret data and information from different perspectives and model business processes. |
| Creatively solve problems in a company in interdisciplinary contexts. |
| Apply advanced scientific techniques and instrumentation in solving the problem in enterprises possible optimization of business processes. |
| Competences |
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| N/A |
| N/A |
| learning outcomes |
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| Knowledge |
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| Define the importance of operational management for modern business. |
| Use practices that are used for operational management of the organization. |
| Describe standardization in enterprises and the development of standards. |
| Describe access to quality and quality in general. |
| Skills |
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| Use the basic methods of optimization possibly rationalization of business processes. |
| Model business processes in detail. |
| Put into the business process in company context and create a map of business processes. |
| Competences |
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| N/A |
| teaching methods |
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| Knowledge |
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| Interactive lecture |
| Practicum |
| Textual studies |
| Students' portfolio |
| Field trip |
| Skills |
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| Lecture supplemented with a discussion |
| Competences |
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| Lecture supplemented with a discussion |
| assessment methods |
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| Knowledge |
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| Combined exam |
| Test |
| Seminar work |
| Oral exam |
| Written exam |
| Skills |
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| Seminar work |
| Test |
| Combined exam |
| Written exam |
| Competences |
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| Combined exam |
| Test |
| Seminar work |
| Written exam |
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Recommended literature
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ČSN EN ISO 17021:2007 Posuzování shody. Praha, 2007.
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ČSN EN ISO 19011:2003 Směrnice pro auditování systému managementu jakosti.. Praha, 2003.
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ČSN ISO 2859-1 Statistické přejímky.
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ČSN ISO 8258 Shewhartovy regulační diagramy. 2000.
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ČSN ISO 9001/2009, 14001/2005, 17021/2007, 18001/2008, 19011/2003.
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FMEA - analýza možných vad a jejich důsledků.. 1995.
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Eckerson, Wayne W. Performance dashboards : measuring, monitoring, and managing your business. 2nd ed. Hoboken : John Wiley & Sons, 2011. ISBN 978-0-470-58983-0.
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Januška, Martin. Úvod do operativního řízení podniku. Plzeň : Západočeská univerzita v Plzni, 2018. ISBN 978-80-261-0800-9.
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Jones, Peter; Robinson, Peter. Operations management. First edition. 2012. ISBN 978-0-19-959358-3.
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Kavan, Michal. Výrobní a provozní management. 1. vyd. Praha : Grada, 2002. ISBN 80-247-0199-5.
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Krčma, Miroslav; Kubínová, Zuzana; Suchánek, Zdeněk,; Šantora, Zdeněk. Komentované vydání normy ČSN EN ISO 14001:2016 : Systémy environmentálního managementu jakosti - Požadavky s návodem na použití. 2016. ISBN 978-80-02-02643-3.
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Nenadál, Jaroslav. Moderní systémy řízení jakosti : quality management. Praha : Management Press, 2007. ISBN 978-80-7261-071-6.
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Šenk, Zdeněk. Bezpečnost a ochrana zdraví při práci : prakticky a přehledně podle normy ČSN OHSAS 18001:2008. 1. vyd. Olomouc : ANAG, 2009. ISBN 978-80-7263-551-1.
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Tomek, Gustav; Vávrová, Věra. Řízení výroby a nákupu : plánování, řízení a kontroling : komplexní standardizace : řízení dodavatelského řetězce - Supply Chain Management : praktické příklady : pro manažery a specialisty výroby, nákupu, logistiky a studenty VŠ. 1. vyd. Praha : Grada Publishing, 2007. ISBN 978-80-247-1479-0.
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