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Lecturer(s)
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Malá Dagmar, doc. Mgr. Ph.D.
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Fišerová Petra, PhDr. et PaedDr. Ph.D.
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Course content
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Course Syllabus 1. Health Psychology - Definition of the concept, the application of psychology in healthcare, mental hygiene 2. The problem of illness, the auto-plastic image of the disease, and the patient's attitude to the disease. 3. Comparison of the psychological situation of a healthy and a sick person. Model situations - attitude to the disease 4. Communication skills in health care - verbal and non-verbal communication in health care practice, principles of communication with patients of different ages (senior, child) 5. Communication in pre-hospital care, specific types of communication - communication with a child, with the handicapped, with a geriatric patient 6. The problem of fear and anxiety - defining basic concepts, primary symptom, physical manifestations, the development of anxiety and fear, psychological approaches, how to deal with a sick person in fear and anxiety 7. The problem of pain - WHO definition, types of pain, its experience, acute pain, chronic pain, pain in children, psychological procedures, approaches to patients 8. Aggressiveness in healthcare practice - negative emotions, working with them 9. Meeting with death, dying, death 10. Difficult life situations. Stress - stages, stressors, coping mechanisms, acute reactions to stress 11. Post-traumatic stress disorder. Frustration, deprivation, conflict 12. Crisis intervention, psychological first aid, supportive conversation, suicide. Exercises: Topics with an emphasis on application to practice: 1. Personality characteristics of a rescuer, professionally qualified competencies, their application in practice - model situations 2. Extraordinary event, prevention of mass panic, phases of a disaster in the community - case studies from practice 3. Communication training between the dispatcher and the caller, between the rescuer and the patient, communication with family members, with a witness to the event - model situations 4. Communication in pre-hospital care, specific types of communication - communication with a child, with a geriatric patient, with handicapped people - examples from practice 5. Burnout syndrome in the rescuer profession. Diagnosis of burnout syndrome - manifestations. How to avoid burnout syndrome. Relaxation - practical instructions
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Learning activities and teaching methods
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Lecture, Practicum
- Contact hours
- 30 hours per semester
- Undergraduate study programme term essay (20-40)
- 10 hours per semester
- Preparation for an examination (30-60)
- 15 hours per semester
- Preparation for comprehensive test (10-40)
- 10 hours per semester
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| prerequisite |
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| Knowledge |
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| No particular prerequisites specified. |
| Competences |
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| N/A |
| N/A |
| N/A |
| learning outcomes |
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| Knowledge |
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| - explain the psychological responses to disease and death in the context of difficult life situations, |
| - characterize the issue of pain, fear and anxiety in the patient and adequate attitudes of the health care professional, |
| - define and describe burnout syndrome, |
| - describe the symptoms of acute stress reaction, |
| - clarify the issue of post-traumatic stress disorder, |
| - characterize crisis intervention and psychological first aid. |
| Skills |
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| - apply a specific approach and communication skills to patients with anxiety, fear and aggressive patients, |
| - use psychological means to reduce pain, distress and anxiety, |
| - apply psycho-hygienic principles. |
| Competences |
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| N/A |
| N/A |
| N/A |
| teaching methods |
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| Knowledge |
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| Lecture supplemented with a discussion |
| Interactive lecture |
| Self-study of literature |
| Skills |
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| Practicum |
| Task-based study method |
| Skills demonstration |
| Discussion |
| Competences |
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| Task-based study method |
| assessment methods |
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| Knowledge |
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| Test |
| Seminar work |
| Oral exam |
| Skills |
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| Skills demonstration during practicum |
| Continuous assessment |
| Self-evaluation |
| Competences |
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| Skills demonstration during practicum |
| Seminar work |
| Continuous assessment |
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Recommended literature
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Andršová, Alena. Psychologie a komunikace pro záchranáře : v praxi. 1. vyd. Praha : Grada, 2012. ISBN 978-80-247-4119-2.
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Janáčková, Laura; Weiss, Petr. Komunikace ve zdravotnické péči. Vyd. 1. Praha : Portál, 2008. ISBN 978-80-7367-477-9.
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Tomová, Šárka; Křivková, Jana. Komunikace s pacientem v intenzivní péči. 2016. ISBN 978-80-271-0064-4.
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Vágnerová, Marie. Současná psychopatologie pro pomáhající profese. Vydání první. 2014. ISBN 978-80-262-0696-5.
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Zacharová, E., Hermanová, M., Šrámková, J. Zdravotnická psychologie: teorie a praktická cvičení. Praha, Grada, 2017. ISBN 978-80-271-0155-9.
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