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Lecturer(s)
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Chabrová Václava, Ing. Mgr.
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Behůn Roman, Mgr. Ph.D.
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Milt Aleš, Mgr. et Mgr.
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Course content
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1. Development of social services in the Czech Republic 2. Legal regulation of social services, basic orientation 3. Typology of social services, target groups, adverse social situation 4. Quality assessment (meaning and distribution of quality standards for social services) 5. Basic principles for the provision of social services, basic variables for the provision of social services (public commitment) 6. Protection of human rights, conflicts, dealing with gifts, exercising self-will, avoiding stigma 7. Social work processes - dealing with the interested party 8. Social work processes - making a contract 9. Social work processes - individual planning, evaluation of cooperation I 10. Legislative regulations in selected European countries 11. Social work processes - individual planning, evaluation of cooperation II 12. Evaluation of service quality, complaints 13. Summary of the issues of legislative regulation of social services provision
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Learning activities and teaching methods
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- Undergraduate study programme term essay (20-40)
- 40 hours per semester
- Contact hours
- 52 hours per semester
- Preparation for an examination (30-60)
- 20 hours per semester
- Individual project (40)
- 18 hours per semester
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| prerequisite |
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| Knowledge |
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| to recognize the diversity of approaches in social work. |
| to describe and explain the basic dilemma in social work. |
| to read professional texts in English. |
| to apply the elementary functional literacy. |
| Skills |
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| to use the professional terminology of social sciences |
| Competences |
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| N/A |
| N/A |
| N/A |
| learning outcomes |
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| Knowledge |
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| to understand legal regulations of social services. |
| to classify social services. |
| to identify basic target groups. |
| to describe standards of social services in the Czech Republic. |
| to explaine issues of assessing the quality of social services. |
| Skills |
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| to assess the application of social service standards and theoretical approaches and methods in social work. |
| Competences |
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| N/A |
| N/A |
| teaching methods |
|---|
| Knowledge |
|---|
| Lecture |
| Seminar |
| Individual study |
| Students' portfolio |
| Skills |
|---|
| Individual study |
| Students' portfolio |
| Competences |
|---|
| Individual study |
| Students' portfolio |
| assessment methods |
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| Knowledge |
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| Individual presentation at a seminar |
| Seminar work |
| Skills |
|---|
| Individual presentation at a seminar |
| Seminar work |
| Competences |
|---|
| Individual presentation at a seminar |
| Seminar work |
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Recommended literature
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Matoušek, O. Sociální služby: legislativa, ekonomika, plánování, hodnocení, 1. vyd.. Praha: Portál, 2007. ISBN 978-80-7367-310-9.
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MPSV. Standardy kvality sociálních služeb. Výkladový sborník pro poskytovatele. Praha: MPSV, 2008.
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