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Lecturer(s)
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Mentlová Elise, Ing. Ph.D.
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Bartošová Václava, doc. Ing. Ph.D.
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Rohanová Jana, Ing. Ph.D.
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Course content
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Topics of lectures according to weeks: 1. Quality and it's role in our life 2. Principles leading to motivation 3. Motivation and quality 4. Communication as a motivation factor 5. Human factors and motivation 6. Preparing employees for carrying of the quality 7. Preparing managers for leading the staff to quality 8. Managers in the process of quality control 9. Company education in quality 10. Motivation of the staff to the quality 11. Practical approach to the motivation process 12. Identification of the types of employees 13. Use of psychology in quality control
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Learning activities and teaching methods
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Interactive lecture, Multimedia supported teaching, Students' portfolio, Individual study, Practicum
- Practical training (number of hours)
- 52 hours per semester
- Preparation for comprehensive test (10-40)
- 20 hours per semester
- Preparation for formative assessments (2-20)
- 10 hours per semester
- Preparation for an examination (30-60)
- 30 hours per semester
- Presentation preparation (report) (1-10)
- 10 hours per semester
- Team project (50/number of students)
- 25 hours per semester
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| prerequisite |
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| Knowledge |
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| - define the position of a person in quality management - describe the importance of proper staff management - explain the importance of proper staff management - explain the relationship between employee performance and motivation |
| Skills |
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| - apply theoretical knowledge from human-related quality management - employees - present idea of TQM |
| Competences |
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| N/A |
| learning outcomes |
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| Knowledge |
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| - describe principles leading to motivation - explain the principles leading to motivation - explain the need for effective communication - explain the need to delegate competencies - to discuss the koncept of corporate social responsibility |
| Skills |
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| - to select in practice a suitable motivational tool - to use an appropriate motivational tool in practice - defend his / her attitude on the basis of addressing the issue of managing and leading people |
| Competences |
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| N/A |
| teaching methods |
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| Knowledge |
|---|
| Interactive lecture |
| Skills |
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| Practicum |
| Individual study |
| Students' portfolio |
| Competences |
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| Lecture |
| assessment methods |
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| Knowledge |
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| Written exam |
| Skills |
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| Project |
| Skills demonstration during practicum |
| Competences |
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| Written exam |
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Recommended literature
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Hagemannová, Gisela. Motivace. 1. vyd. Praha : Victoria Publishing, 1995. ISBN 80-85865-13-0.
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Petříková,R. Jakost a lidský faktor. Ostrava, 2008. ISBN 978-80-248-1735-4.
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Waine, Caseio, F. Managing Human Resources; Productivity, Quality of Work Life,. 1992.
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Weihrich, Heinz; Koontz, Harold. Management / Z amerického originálu přeložil Václav Dolanský. Praha : East Publishing, 1998. ISBN 80-7219-014-8.
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